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Home / Consumer Banking and Wealth Management /

Smart Delay service

“Smart Delay” offers complimentary airport lounge access in the event of a flight delay of over 60 minutes.

  • With a simple opt-in , the customer should visit the portal and www.visa.smartdelay.com/Cemea
  • After the registration is completed, a confirmation e-mail will be received.
  • In case an airline announces a delay that meets or exceeds the qualifying delay threshold , the customer should visit the portal and verify the PAN and flight number.
  • The cardholder will receive a Digital LoungeKey voucher and will be able to access over 1000+ lounges across the globe.
  • Access to the lounge will be provided to the customer along with 4 guests.
  • Cardholder can use this benefit up to 8 times per year.

 
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