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Welcome to
ArabBank
Jordan

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Home / Consumer Banking /

Services For Customers With Special Needs

Arab Bank provides a host of services to facilitate serving customers with visual, hearing and mobility disabilities. These services were designed to enable customers with special needs to complete their daily banking transactions with ease, security and privacy.

These services include:

  • Large keyboard with “Braille” technology at selected Arab Bank ATMs, with the aim of facilitating the completion of banking transactions for visually impaired customers at the following branches:

Amman – External ATM

Jarash

Al-Tafeileh

Al-Mahatta

Ma’an

Ajloun

Wadi Saqra

Madaba

Mafraq

.Rainbo St

Al-Karak

Al-Salt

Marka

Zarqa – Hay Alhussain

Irbid - Edon

Smeisani – External ATM

Intercontinental Hotel

Aqaba

 

  • Ramps at selected ATMs and branch entrances, in addition to car parks for customers with mobility disabilities to facilitate their access to the bank at the following branches:

Madaba

Ajloun

Wadi Saqra

Karak-Thanyeh

Irbid

Sport City

Al-Tafeileh

Jarash

Mecca St.

Ma’an

Mafraq

Al-Rawnaq

Shmeisani

Zarqa – Hay Alhussain

South Abdoun

Al-Mahatta

Salt Gate

Um Uthaina

 

  • Audio and video recording service for visually impaired customers, in order to document any banking transaction conducted with the branch relationship officers which are available in the following branches:

Amman

Jarash

Al-Tafieleh

Al-Mahatta

Ma’an

Ajloun

Wadi Saqra

Madaba

Al-Mufraq

Rainbo St.

Karak

Salt

Marka

Zarqa – Hay Alhussain

Irbid - Edon

Aqaba

Shmeisani

 

  • All Arab Bank ATMs heights are suitable for customers using wheelchairs.
  • Our website content is compatible with audio-assist apps used for reading electronic content by visually impaired customers.

Special terms and conditions apply.

For more information, please call our Customer Care Center on 4600900 from Amman, or call our toll free number 0800 22222 if calling from any city outside Amman (within Jordan).

 
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